This Privacy Policy applies to wpitmediacloud.com, operated by WPITCOM S.A., 03007 San Lucas, Sacatepéquez, Guatemala. We are the data controller for personal data collected through this website.
We collect information from you when you register on our site, fill out a form, or use our platform services. This may include:
Name (first and last name)
Email address
Company or organisation name
Business type and department
Country / region
GS1 ILN (for brand manufacturers, optional)
Phone number (where provided)
Usage data (pages visited, content downloaded, login activity)
IP address (for security and country detection — see Section 9)
3. How We Use Your Information
We use the information we collect for the following purposes:
Account management: To create, manage and secure your platform account
Verification: To verify that registrations come from legitimate trade businesses or brand manufacturers
Platform operation: To provide access to brand media and platform features
Communication: To respond to enquiries, send account notifications and — where you have opted in — inform you about new products, brands and platform updates
Security: To detect and prevent fraudulent or abusive use of the platform
Improvement: To analyse platform usage and improve our services
We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.
4. Cookies
We use cookies to operate the platform. These include:
Essential cookies: Required for login, session management and language preference (including our wpitcom_language cookie for language selection)
Functional cookies: For remembering your preferences and settings
Analytics cookies: Where applicable, to understand how the platform is used
You can control cookie settings through your browser. Disabling essential cookies may affect platform functionality.
5. Third-Party Services
We use the following third-party services that may process data on our behalf:
WooCommerce / WordPress: Platform infrastructure and e-commerce functionality
IONOS (1&1): Hosting and infrastructure provider
BrandLogistics.net: European distribution partner — relevant brand media and registration data may be shared where necessary for European market operations
IP2Location LITE: IP geolocation (see Section 9)
WP Mail SMTP: Transactional email delivery
Each third-party provider operates under their own privacy policy and data processing agreements.
6. Data Retention
We retain your personal data for as long as your account is active or as necessary to provide our services. If you close your account, we will delete or anonymise your personal data within 90 days, except where retention is required by law (e.g. for tax or accounting purposes) or for the resolution of disputes.
7. Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data ("right to be forgotten")
Restriction: Request that we restrict processing of your data in certain circumstances
Portability: Request your data in a structured, machine-readable format
Objection: Object to processing of your data for direct marketing purposes
Withdraw consent: Where processing is based on consent, withdraw that consent at any time
To exercise any of these rights, please contact us via wpitmediacloud.com/contact. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These include encrypted connections (HTTPS), access controls and regular security reviews. However, no internet transmission is entirely secure — we cannot guarantee absolute security.
9. IP Geolocation
WPITMEDIACLOUD uses the IP2Location LITE database for IP geolocation. IP2Location is a registered trademark of Hexasoft Development Sdn Bhd. This service is used solely for security purposes and to determine the country of the visitor for localised content delivery.
IP addresses are never stored or used in any other way by this service, and — except for country detection for localised information — no data is transmitted to third parties.
10. Contact & Changes to This Policy
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
We reserve the right to update this Privacy Policy at any time. We will notify registered users of material changes by email or by posting a notice on the platform. The date of the last update is shown below.
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